Business process reengineering
Our Business Process Reengineering (BPR) and Business Process Improvement (BPI) capabilities run the full gamut from business process refinement to full scale business process transformation. We help organizations identify weaknesses in their current processes and develop new ways to increase efficiency, reduce costs, and improve processing times.
Through careful analysis and best practices research, The Highlands Consulting Group LLC assists organizations design new processes and revamp existing functions. We utilize proven process improvement methodologies as well as IEEE and IDEF standards for process mapping and requirements definition. By collaborating with our clients and building on that success we can help you achieve tangible results.
For our business process reengineering clients we utilize a proven five-tiered, systematic approach to BPR which includes the following phases:
- Analysis - Identify areas for improvement and opportunities for process redesign in the current "As-Is" environment
- Design - Generate solutions using brainstorming techniques, best practices research, and performance target design methods to identify the desired future state or the "To-Be" environment. During the design phase we will help our clients identify the required resources to implement their chosen solution
- Development - Formulate procedures for implementing the approved solution and begin the transformation planning process. Also, develop methods for measuring and monitoring the transformation progress from beginning to end
- Implementation - Execute the solution within the targeted timeframes and within the approved budget
- Evaluation - Build measurement tools, monitor implementation, and evaluate results
Business Process Reengineering is a highly effective way of implementing improvements that has a real and lasting impact on the organization.